Privacy notice
We take care of the information you share with us. This notice explains, in plain English, what we collect through this website, why, and what you can ask us to do with it.
Who we are
Shufflow is an early-stage productivity app, designed with ADHD in mind and built by a small team in the UK. Shufflow is run by Tianhui Zhu, who is the data controller responsible for the personal information described here. In this notice, “we”, “us” and “our” mean Tianhui Zhu and the Shufflow team.
If you have any questions about your information, email us at hello@shufflow.uk.
What information we collect
We only collect what you choose to send us through this website. When you request a demo or send an enquiry, we receive:
- your email address
- what you write in your message, such as a little about you and how you’d like to use Shufflow
- which form you used and when you sent it
You don’t need to tell us anything about your health, and we ask you not to include it. If you do, we’ll only use it to reply to you and won’t keep it longer than we need to.
Like most websites, our hosting provider may also record basic technical information, such as your IP address and browser type, to keep the site running and secure.
To keep spam out, our forms use Cloudflare Turnstile. It looks at technical signals from your browser, such as your IP address, to check that a person rather than a bot is sending the message. It isn’t used for advertising.
How we use your information
- to reply to your message
- to arrange and run a demo, if you asked for one
- to keep a record of our conversation with you
- to keep this website working and secure
We won’t add you to a mailing list or send you marketing unless you ask us to. We never sell your information.
Our lawful basis
Under UK data protection law, we rely on our legitimate interests in responding to people who contact us. When you ask for a demo, we also rely on taking the steps you asked for before any agreement is made.
Information stored outside the UK
Cloudflare and Google may store or process information outside the UK, including in the United States. When they do, we rely on suitable safeguards, such as the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework.
How long we keep it
We keep your message and email address for up to 12 months after our last contact with you, and then delete them. Rows in our follow-up spreadsheet are deleted automatically after 12 months. You can ask us to delete your information sooner at any time.
Keeping your information safe
We limit who can see your messages to the people who need to reply to you, and we use secure, password-protected services to store them.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that’s wrong
- ask us to delete your information
- object to, or ask us to limit, how we use it
To use any of these rights, email hello@shufflow.uk. We’ll reply within one month.
Questions and complaints
If you’re unhappy with how we’ve handled your information, please tell us first at hello@shufflow.uk so we can try to put it right.
You can also complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk/make-a-complaint.
Changes to this notice
We may update this notice as Shufflow grows. When we do, we’ll change the date at the top of this page.